In one afternoon, important thousands of automated "steps" built by experts in our community. They receive bounties and royalties when their automation is run, aligning everyone's incentives to continuous improvement.

Instead of hunting through wikis, context-aware Assistants respond to stackoverflow-style queries in VSCode, Slack, or our web UI. They kick off a "RunSession" of automated steps that your team has imported. At the end, they provide suggested next steps and detailed post-mortem reports.

Use community SLI/SLOs and built-in Error Budget Alerts, or your own observability stack alerts to call in Assistants proactively. They can triage alerts, collect information for root cause analysis, propose a remediation and (where safe) automate the remediation steps end-to-end.

At the heart of the platform is the concept of “RunSessions” when scripts are being run. Engineers across different teams can collaborate in a session, and can invite different Digital Assistants to assist in suggesting and running scripts.

During a session, the participants (both user and Assistants) scripts are being recorded in a session report for escalation, post-mortem analysis and compliance. The report summarizes issues that need further attention as well as the full output for deep diagnostics of the environment.

Analytics for each session are tracked and can be exported to excel, gsheets, csv, etc to show time saved, people involved, resources involved and gaps in automation coverage where escalations were required. These can also meet a number of compliance requirements.